Exchanges, Returns, and Refunds

Thank you for shopping with Cannadish. We understand that sometimes returns and refunds are necessary and we are here to help. Please see the following Return and Refund Policy. 

Return and Refund Policy

Returns & exchanges are only acceptable for items with manufacturing defects and must be requested within 30 days of original purchase. (Conditions apply)

  • Returns & exchanges must be in new condition with original parts, packaging, and receipt of the order.
  • Items can only be exchanged for other items of similar value. Customer must agree to pay any difference.
  • Requested refunds will only be given in the original form of payment.
  • Shipping charges are non-refundable.
  • Select items with normal wear & tear defects are not covered under the return & exchange policy.
  • Any item with visible physical damage cannot be returned or exchanged, regardless of any other issues.
  • Returns are not accepted for items exposed to extreme temperatures, any liquid damage, improper handling, accidental drops or breaks, etc.
 

To claim a successful exchange, refund, or return for a defective product, please notify us via email at  i[email protected]

Return address for products is as follows: 

20730 Dearborn Street, Chatsworth, California, USA, 91311

Kindly, do not hesitate to contact us for any further assistance or clarification.